Privacy Policy

Introduction

Shree Bikaneri Maheshwari Panchayat built and manages the mobile application (“Application” or “Service”). This SERVICE is provided for community use and is intended to simplify member management, communication, events, donor management, biodata services, and related activities.

This page is used to inform users regarding our policies with the collection, use, disclosure, and protection of Personal Information for anyone choosing to use our Service.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information Collection and Use

The Application may collect personally identifiable information to improve and run our community directory and services, including but not limited to:

• Full Name
• Mobile Number
• Email Address
• Residential Address
• Office Address
• Date of Birth
• Anniversary Date
• Education Details
• Occupation / Profession
• Blood Group
• Family Member Details
• Profile Photographs
• Business Information
• Website Links

2. Payment Information

Payment-enabled services may include:

• UPI / QR Code payments
• Online payment gateways
• Offline payment verification

We prioritize your financial safety. We do not store complete debit card, credit card, or internet banking credentials. All transactional details are processed securely through certified external payment gateways.

3. Log Data

Whenever you use our Service, in case of an error in the app, we may collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as:

• Device IP address
• Device name and operating system version
• Configuration of the application when utilizing our Service
• The time and date of your use of the Service
• Other usage statistics and crash logs

4. Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these "cookies" explicitly. However, the Application may use third-party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your device.

5. Service Providers

Trusted third-party companies and individuals may be engaged for the following purposes:

• To facilitate our Service (e.g. cloud hosting)
• To provide the Service on our behalf
• To perform Service-related tasks (e.g., payment processing, sending transactional SMS, WhatsApp alerts, and emails)
• To assist us in analyzing how our Service is used

These third parties have access to your Personal Information to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

6. Data Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. We implement security measures including:

• OTP-based authentication for logging in
• Role-based access control (ensuring member data is visible only to verified community members)
• Secure servers, database encryption, and protected network infrastructure
• Regular data backups and security monitoring

Remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

7. Links to Other Sites

The Application may contain links to external websites or third-party services. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us.

Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children’s Privacy

These Services do not address anyone under the age of 13 directly. We do not knowingly collect personally identifiable information from children under 13.

Information relating to minors may be provided by parents, guardians, or authorized family members with appropriate consent for community record-keeping (e.g., family member details in the directory).

9. AI-Powered Features

The Application may include AI-powered features such as:

• Smart search matching
• Automated responses and chat assistance
• Profile matching and biodata summaries
• Content generation and data-driven insights

Data shared with AI features is processed in accordance with strict security standards to maintain privacy and prevent unauthorized model training on community directories.

10. Data Retention

User information may be retained for as long as your account is active, or as needed to provide you services, and as necessary to comply with our legal obligations, administrative rules, resolve disputes, and enforce our agreements.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

These changes are effective immediately after they are posted on this page.

12. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us: