Help & Assistance

App Support & FAQs

Have questions about log-in, profile updates, matrimonial services, or community listings? Browse our FAQ sections or write directly to our helpdesk team below.

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Helpline

+91 89568 19629

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Location

Nagpur, Maharashtra, India

Frequently Asked Questions

Our application uses secure OTP (One-Time Password) verification. Enter your registered mobile number on the login screen, wait for the SMS/WhatsApp message containing the OTP, enter the 6-digit code, and tap login. You do not need to memorize any passwords.

For safety and privacy reasons, the application database is exclusive to verified members of the Shree Bikaneri Maheshwari Panchayat. If your phone number is not recognized, please use the contact form on this page or email us with your family credentials so we can register your number in the directory.

Once you are logged in, tap on your profile icon in the bottom menu or navigation bar. Tap 'Edit Profile' to modify fields such as office address, educational qualifications, blood group, website links, or business listings. Once you tap 'Save', the updates will be refreshed. Some fields might require administrative verification.

Verified members can upload, update, and manage matrimonial biodatas for eligible candidates in their family. The app features filters for age, occupation, location, and education to assist in smart matchmaking search. Dynamic notifications alert you when suitable connections are established.

Yes. All transactions (matrimonial registrations, events ticketing, or voluntary donations) are handled using trusted, PCI-compliant payment gateways. The app never records or stores your bank logins, passwords, debit/credit card numbers, or UPI PINs.

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Thank you for reaching out. A representative from the Shree Bikaneri Maheshwari Panchayat administration will review your query and get in touch with you shortly.